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If you saved the key as a text file on the flash drive, use a different computer to read the text file. On a USB flash drive: Plug the USB flash drive into your locked PC and follow the instructions.Look where you keep important papers related to your computer. On a printout: You may have printed your recovery key when BitLocker was activated.Note: If the device was set up or BitLocker protection was activated by another user, the recovery key may be in that user’s Microsoft account. For more, see Device encryption in Windows. In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key. If you have a modern device that supports automatic device encryption, the recovery key will most likely be in your Microsoft account.There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker: Learn more about the statement of Finding your BitLocker recovery key in Windows 11/10 on the Microsoft websiteīitLocker ensured that a recovery key was safely backed up prior to activating protection. Enter the corresponding Recovery Key ⑦, and then the system will be able to enter Windows operating system..
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Use the Recovery Key ID ⑤ to find the corresponding Recovery Key ⑥ in your Microsoft account.You will get a BitLocker recovery keys list as in the screenshot below. Click the account icon at the upper-right corner ①, then select ②.Īfter entering the account page, click on the Devices field ③, which device you are looking for the recovery key.Īfter entering the device page, click on the BitLocker data protection field ④. If you are an organization account with using work or school email, you can try to login with ( ) to find your recovery key. Sign in to your Microsoft account on another device, you will get a BitLocker recovery keys list as in the screenshot below.If you saved your recovery key to your Microsoft account, sign in to your Microsoft account on another device to find your recovery key. To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about How to solve BitLocker recovery screen problem. Here you can learn more Device encryption & Standard BitLocker encryption.
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Note: If your HDD/SSD used Device encryption or Standard BitLocker encryption, you may see the following image when the HDD/SSD is protected. Asus cannot circumvent the Microsoft BitLocker Recovery key process. Note: BitLocker is a Microsoft encryption security product, Asus neither stores nor has the ability to provide a recovery key. If you cannot enter the recovery key to unlock it, another way is doing the re-installation Operating System process. Therefore, you need to provide a recovery key to solve this problem, please refer to the following troubleshooting steps. (HDD/SDD is locked.) Once PC hardware components have been replaced or BIOS settings have been changed, all may cause system shows BitLocker recovery screen after power on. If you experiences that the computer shows BitLocker recovery screen after power on, it means that the HDD/SDD has been encrypted.
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Troubleshooting - How to fix it shows BitLocker recovery screen after power on/Find BitLocker recovery key